Privacy Policy
Last Updated: June 19, 2026
This Privacy Policy explains how Carlson Fence & Construction LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information when you visit carlsonoutdoorliving.com, contact us, request an estimate, use our services, or communicate with us by phone, email, online forms, or text message.
By using our website or services, you agree to the collection and use of information as described in this Privacy Policy. This Privacy Policy is intended for general business use and should be reviewed by legal counsel before publication.
1. Company Information
Carlson Fence & Construction LLC is a Texas-based fencing, outdoor living, and construction-related services company. For privacy questions, you may contact us at:
• Email: [email protected]
• Phone: +1 (214) 704-1739
• Mailing Address: 1520 Aberdeen Drive, Lucas, TX 75002
• Website: carlsonoutdoorliving.com
2. Information We Collect
We may collect information that you voluntarily provide and information automatically collected when you interact with our website.
Personal Information
This may include:
• Name
• Email address
• Phone number
• Mailing address
• Property or project address
• City, State, ZIP Code
• Information submitted through contact forms or estimate requests
• Information submitted through contact forms, estimate request forms, quote forms, or lead forms
• Project details, photos, measurements, preferences, and other information you choose to provide
• Payment, billing, or contract-related information, when applicable
Automatically Collected Information
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Referring website or advertising source
• Cookies, pixels, analytics identifiers, and similar tracking technologies
3. How We Use Your Information
• Respond to inquiries, estimate requests, and customer service requests
• Schedule appointments, site visits, consultations, and project work
• Prepare estimates, contracts, invoices, and project communications
• Provide fencing, outdoor living, metal fabrication, and related services
• Send appointment reminders, project updates, quote follow-ups, promotional offers, seasonal specials, and marketing messages
• Improve our website, advertising, customer experience, and services
• Maintain business records, consent records, and compliance records
• Protect our rights, property, customers, employees, and business operations
• Comply with legal, tax, accounting, insurance, and regulatory obligations
4. SMS/Text Message Communications
By providing your mobile phone number and opting in to receive text messages from Carlson Fence & Construction LLC, you agree that we may send you SMS or text messages related to estimate reminders, appointment confirmations, project updates, customer service communications, promotional offers, seasonal specials, and marketing campaigns.
• Consent to receive marketing text messages is not a condition of purchase.
• Message frequency varies based on your requests, project status, and promotions.
• Message and data rates may apply.
• Reply STOP to opt out of future text messages.
• Reply HELP for assistance, or contact us using the information listed in this Privacy Policy.
• After you opt out, you may receive one final confirmation message confirming your opt-out request.
• Mobile carriers are not liable for delayed or undelivered messages.
• We may maintain records of your SMS consent, including your mobile phone number, the date and time of your opt-in, the source of your opt-in, the consent language accepted, IP address (when consent is provided through our website), opt-in status, opt-out requests, and related communication history for compliance and recordkeeping purposes.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Cookies, Analytics, and Advertising
Our website may use cookies, tracking pixels, analytics tools, and advertising technologies to understand website traffic, measure ad performance, improve our services, and show relevant advertising. You can adjust your browser settings to refuse cookies, but some website features may not work properly if cookies are disabled.
6. Sharing of Information
We do not sell your personal information in exchange for money. We do not share your personal information with third parties or affiliates for marketing or promotional purposes. We may disclose personal information only to service providers when reasonably necessary to operate our business and provide our services.
• Website hosting, CRM, customer communication, and customer support providers
• SMS/text messaging and email service providers
• Payment processors, accounting providers, and billing platforms
• Insurance providers, legal advisors, contractors, suppliers, engineers, or project partners when needed to complete your requested services
• Governmental, legal, or regulatory authorities when required by law or to protect our rights
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
7. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, comply with legal obligations, and support legitimate business operations.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet, mobile networks, or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Opt-Out Rights
• You may request that we update or correct your contact information.
• You may opt out of marketing emails by following the unsubscribe instructions in the email, when available.
• You may opt out of SMS/text messages by replying STOP.
• You may disable cookies through your browser settings.
• You may contact us with privacy-related requests using the contact information in this policy.
10. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Texas and Other Privacy Considerations
We operate primarily in Texas and the United States. Depending on your location and applicable law, you may have certain privacy rights regarding your personal information. We will respond to privacy requests as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on carlsonoutdoorliving.com with an updated "Last Updated" date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
• Email: [email protected]
• Phone: +1 (214) 704-1739
• Mailing Address: 1520 Aberdeen Drive, Lucas, TX 75002
• Website: carlsonoutdoorliving.com